Shipping Policy

We aim to deliver your keepsake safely and with care.

Order Processing

Once we receive your print and confirm all details, production typically takes 3–5 business days.

Shipping Within Poland
 

• Free shipping is available within Poland

• DIY print instruction kits are available for customers in Poland

• You will receive email notifications when your order is placed and when it is shipped
   

International Shipping
 

• We ship internationally to selected countries (Worldwide)

• Shipping costs for international orders are calculated at checkout and depend on the destination

• International customers are required to send their print by email after ordering
   

Delivery Times

Delivery times vary depending on location and shipping provider. Please note that customs processing may cause delays for international orders.

Shipping Updates

You will receive email notifications:

• When your order is confirmed

• When your order is shipped
   

Thousim Studio is not responsible for delays caused by shipping carriers or customs authorities.